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Attend Anywhere user guide

What are Video Consultations?

  • A secure and confidential way to see your healthcare provider via an internet connection
  • You will receive the same level of care and support from within the comfort of your own home
  • Similar to physical appointments, you will be contacted prior to your appointment to advise you that the consultation will be via a Video link and to establish if you’re happy for this to go ahead
  • You will be sent a link to help you log onto a virtual clinic waiting area, where you will wait to be seen by your healthcare provider. This is similar to a physical waiting room experience

Advantages of using Attend Anywhere

  • No installation of software or a login is required
  • No travel required
  • Built-in chat option to exchange written comments
  • Family members, carers or other professionals can join the consultation
  • Letters, X-rays, test results and web sites can be visually shared during the consultation
  • No charges involved if the call uses a Wifi connection but there might a small charge depending on your mobile data plan if no Wifi is available. This is no different from accepting a FaceTime, WhatsApp, Skype or Messenger call.

What will I Need to Use Attend Anywhere?

  • A Smartphone, Laptop, Tablet, or a Desktop computer with a microphone and camera
  • Your device needs to be up-to-date
  • Internet access, preferably a Wifi connection
  • You will need to use the web browser (a browser is a programs that allows you to view the internet) Google Chrome on a windows or android device or Safari if you’re an Apple product user. For best results, use Google Chrome on any device. More about this on the last page of this document
  • A private, quiet and well-lit space.