Skip to main content

Velindre Cancer Centre

06/03/2025
January 2025

12/02/2025
December 2024

14/01/2025
November 2024

11/12/2024
October 2024

05/11/2024
September 2024

07/10/2024
August 2024

04/09/2024
July 2024

30/07/2024
June 2024

Satisfaction score 95%.

Being listened to - 95%. Speaking Welsh – 96%. Waiting times - 87%.

Being well cared for - 96%. Receiving assistance when needed - 95%. Patient understood their care - 95%.

Care explained in an understandable way - 96%. Patient involved in decisions - 96%.

01/07/2024
May 2024

Satisfaction score 96%.

Being listened to - 99%. Speaking Welsh – 85%. Waiting times - 88%.

Being well cared for - 99%. Receiving assistance when needed - 97%. Patient understood their care - 97%.

Care explained in an understandable way - 97%. Patient involved in decisions - 99%.

01/07/2024
April 2024

Satisfaction score 96%.

Being listened to - 94%. Speaking Welsh – 93%. Waiting times - 85%.

Being well cared for - 97%. Receiving assistance when needed - 97%. Patient understood their care - 94%.

Care explained in an understandable way - 93%. Patient involved in decisions - 99%.

01/07/2024
March 2024

Satisfaction score 96%.

Being listened to - 95%. Speaking Welsh – 100%. Waiting times - 89%.

Being well cared for - 97%. Receiving assistance when needed - 96%. Patient understood their care - 97%.

Care explained in an understandable way - 98%. Patient involved in decisions - 96%.

27/03/2024
February 2024

Satisfaction score 97%.

Being listened to - 98%. Speaking Welsh – 93%. Waiting times - 92%.

Being well cared for - 98%. Receiving assistance when needed - 98%. Patient understood their care - 97%.

Care explained in an understandable way - 98%. Patient involved in decisions - 99%.

27/03/2024
January 2024

Satisfaction score 93%.

Being listened to - 96%. Speaking Welsh – 85%. Waiting times - 77%.

Being well cared for - 99%. Receiving assistance when needed - 99%. Patient understood their care - 94%.

Care explained in an understandable way - 95%. Patient involved in decisions - 94%.

25/01/2024
December 2023

Satisfaction score 93%.

Being listened to - 94%. Speaking Welsh – 88%. Waiting times - 77%.

Being well cared for - 98%. Receiving assistance when needed - 98%. Patient understood their care - 95%.

Care explained in an understandable way - 97%. Patient involved in decisions - 92%.

09/01/2024
November 2023

Satisfaction score 93%.

Being listened to - 94%. Speaking Welsh - 905. Waiting times - 77%.

Being well cared for - 100%. Receiving assistance when needed - 99%. Patient understood their care - 92%.

Care explained in an understandable way - 97%. Patient involved in decisions - 96%.

Three issues raised by patients with responses about how Velindre Cancer Centre is responding.

04/12/2023
October 2024

Satisfaction score 99%

Feedback about your experience. Being listened to 91%. Speaking Welsh 89%. Waiting times 72%.

Being well cared for 92%. Receiving assistance when needed 93%. Patient understood their care 89%.

Care explained in an understandable way 93%. Patient involved in decisions 94%.

01/11/2023
September 2023

Satisfaction score 95%

Feedback about your experience. Being listened to 95%. Speaking Welsh 89%. Waiting times 73%.

Being well cared for 94%. Receiving assistance when needed 94%. Patient understood their care 92%.

Care explained in an understandable way 93%. Patient involved in decisions 90%.

Three issues raised by patients with responses about how Velindre Cancer Centre is responding.

10/10/2023
August 2023

Satisfaction score 100%

Feedback about your experience. Being listened to 94%. Speaking Welsh 96%. Waiting times 73%.

Being well cared for 92%. Receiving assistance when needed 95%. Patient understood their care 91%.

Care explained in an understandable way 91%. Patient involved in decisions 90%.

15/09/2023
July 2023

24/07/2023
June 2023

Satisfaction score 98%.

Feedback about your experience. Being listened to, 87%. Speaking Welsh, 92%. Waiting times, 70%.

Being well cared for, 90%. Receiving assistance when needed, 91%. Patient understood their care, 88%.

Care explained in an understandable way, 92%. Patient involved in decisions, 89%.

You said, we did. “The air conditioning on the First Floor Ward was too cold in areas.” Isolators have been installed for better control. “It would be nice to know what food is being offered on the ward.” Menus have been printed to show the food on offer.