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June 2023

Satisfaction score 98%.

Feedback about your experience. Being listened to, 87%. Speaking Welsh, 92%. Waiting times, 70%.

Being well cared for, 90%. Receiving assistance when needed, 91%. Patient understood their care, 88%.

Care explained in an understandable way, 92%. Patient involved in decisions, 89%.

You said, we did. “The air conditioning on the First Floor Ward was too cold in areas.” Isolators have been installed for better control. “It would be nice to know what food is being offered on the ward.” Menus have been printed to show the food on offer.