Velindre Cancer Service is currently developing its process and patient communication to implement the Call 4 Concern patient safety initiative. Call 4 Concern is designed to enable patients, families or carers to call for immediate help and advice if they feel concerned that the healthcare team has not recognised a change in their loved one’s condition.
We would like to design the communications, and where possible the process, in partnership with our patients and family members and have therefore planned two focus group opportunities to gather feedback, experiences and advice.
Opportunity:
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Focus Groups |
Type:
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Attendance at focus groups (face to face). |
Date and Time:
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Focus Group 1: 24th June 2025 at 4.30pm
Focus Group 2: 30th June 2025 at 3pm |
Location:
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Velindre Cancer Centre, Velindre Road, Whitchurch, Cardiff CF14 2TL |
In Partnership with:
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UK Sepsis Trust |
Impact:
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You will help us design the patient facing communications materials to ensure the implementation of Call 4 Concern is successful and accessible. |
Would you like to be involved?
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If you would like to attend or would like to receive further information please email Velindre.EngagementHub@wales.nhs.uk
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Registration Closing Date?
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Focus Group 1:19th June 2025
Focus Group 2: 26th June 2025
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We are seeking patients and carers to share their experiences on the use of video consultations.
We are working to increase the use of video consultations across the Velindre Cancer Service and would like to discuss any concerns and ideas for ensuring patients feel comfortable in using this technology and receiving their consultation appointment via video.
We are planning to hold focus groups with patients and carers to explore people’s experiences, their concerns and to co-produce a plan to expand the use of Attend Anywhere across Velindre Cancer Service.
If you would like to get involved or require any further information, please email Velindre.engagementhub@wales.nhs.uk or contact Lisa Miller or Vicky Mills-Evans on 029 20615888 before Friday 13th June 2025.
Complete the survey: https://forms.office.com/e/xtCkvn7xG1