If you require further support, please contact the Equality and Diversity team at Velindre.Communications@wales.nhs.uk or get in touch via post, to:
Equality and Diversity team
2, Charnwood Court
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment via RelayUK https://www.relayuk.bt.com/. If you need to contact one of our offices using this text relay service, dial 18001 before the telephone number you wish to connect to.
Some of our hospitals/offices have audio induction loops, and if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. If your visit is unplanned, we can arrange an online BSL Interpreter.
Velindre University NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Version 1, published 17/09/2020
Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following non-compliance issues:
Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018.
For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible. As documentation is renewed in the future, we will ensure digital accessibility is considered.
Currently, these sections are listed as below: (and subject to change).
Some of our PDFs and Word documents are essential to providing our services. For example, we occasionally have PDFs with information on how users can access our services, patient information leaflets and forms published as Word documents. We are working to either fix these or replace them with accessible HTML pages or online forms.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation such as Annual Reports. However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.
We occassionally publish PDFs which contain ‘transcripts/scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.
We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations. However, we will always aim to provide subtitled versions of pre-recorded videos produced.
We strive to make new content as accessible as possible.
Existing content is currently being reviewed and, where found, issues such as heading ranks and links without context are rectified to WCAG 2.1 guidelines.
This statement was prepared in July 2020.