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How should I word my request?

Your request should set out clearly the information you want.

  • Be as clear as possible. If we are unsure of what you want, we will have have to ask you for further information, which may delay the process.
  • Try to pinpoint what you really want. Your request may be refused if it would be too expensive for us to deal with. We may also charge you for some of the expenses associated with supplying the information, for example, photocopying.
  • Where possible, ask for specific information rather than using open-ended questions.
  • Say how you would prefer to receive the information. For example, whether you want the information electronically or in paper format.