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04/12/2023
Duty of Quality Reports - Welsh Blood Service - October 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
04/12/2023
Duty of Quality Reports - Welsh Blood Service - October 1
Satisfaction score 98%
Satisfaction score 98%
01/11/2023
Duty of Quality Reports - Velindre Cancer Centre - September 5
Three issues raised by patients with responses about how Velindre Cancer Centre is responding.
Three issues raised by patients with responses about how Velindre Cancer Centre is responding.
01/11/2023
Duty of Quality Reports - Velindre Cancer Centre - September 4
Care explained in an understandable way 93%. Patient involved in decisions 90%.
Care explained in an understandable way 93%. Patient involved in decisions 90%.
01/11/2023
Duty of Quality Reports - Velindre Cancer Centre - September 3
Being well cared for 94%. Receiving assistance when needed 94%. Patient understood their care 92%.
Being well cared for 94%. Receiving assistance when needed 94%. Patient understood their care 92%.
01/11/2023
Duty of Quality Reports - Velindre Cancer Centre - September 2
Feedback about your experience. Being listened to 95%. Speaking Welsh 89%. Waiting times 73%.
Feedback about your experience. Being listened to 95%. Speaking Welsh 89%. Waiting times 73%.
01/11/2023
Duty of Quality Reports - Velindre Cancer Centre - September 1
Satisfaction score 95%
Satisfaction score 95%
01/11/2023
Duty of Quality Performance Reports - Welsh Blood Service - September 4
Four issues raised by donors with responses about how the WBS is responding.
Four issues raised by donors with responses about how the WBS is responding.
01/11/2023
Duty of Quality Performance Reports - Welsh Blood Service - September 3
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 99%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 99%. Venue and facilities 99%.
01/11/2023
Duty of Quality Performance Reports - Welsh Blood Service - September 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
01/11/2023
Duty of Quality Performance Reports - Welsh Blood Service - September 1
Satisfaction score 97%
Satisfaction score 97%
10/10/2023
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 4
Care explained in an understandable way 91%. Patient involved in decisions 90%.
Care explained in an understandable way 91%. Patient involved in decisions 90%.
10/10/2023
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 3
Being well cared for 92%. Receiving assistance when needed 95%. Patient understood their care 91%.
Being well cared for 92%. Receiving assistance when needed 95%. Patient understood their care 91%.
10/10/2023
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 2
Feedback about your experience. Being listened to 94%. Speaking Welsh 96%. Waiting times 73%.
Feedback about your experience. Being listened to 94%. Speaking Welsh 96%. Waiting times 73%.
10/10/2023
Duty of Quality Performance Reports - Velindre Cancer Centre - August 2023 1
Satisfaction score 100%
Satisfaction score 100%
10/10/2023
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 4
Three issues raised by donors with responses about how the WBS is responding.
Three issues raised by donors with responses about how the WBS is responding.
10/10/2023
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 3
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
Feedback about your experience. Quality of care 100%. Dignity and respect 100%. Hygiene and cleanliness 100%. Venue and facilities 99%.
10/10/2023
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 2
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
Feedback about our staff. Friendly and welcoming 100%. Helpful and knowledgeable 100%, Compassionate and caring 100%.
10/10/2023
Duty of Quality Performance Reports - Welsh Blood Service - August 2023 1
Satisfaction score 98%
Satisfaction score 98%
15/09/2023
Duty of Candour Performance Report - Velindre Cancer Centre - July 2023 4